Phone Etiquette

Topic outline

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• Select topic Lessons

  Lessons
  • Select activity Basic Rules

    Do all parts of this activity Pass the activity

    

    SCORM package

    Basic Rules SCORM package
  • Select activity Tone of Voice

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    SCORM package

    Tone of Voice SCORM package
  • Select activity Placing Callers on Hold

    Do all parts of this activity Pass the activity

    

    SCORM package

    Placing Callers on Hold SCORM package